Peace of Mind 100% Satisfaction GUARANTEE
- Love Your BBQ or We’ll Buy It Back...It’s That Simple
We’re so confident in the durability of our BBQs that we offer you an unheard of money back guarantee. A Full 30 Day No-Risk-Trial.
Try out your new BBQ for 30 days. Cook all your favourite BBQ recipes. Invite your friends over for barbecue parties and enjoy all the compliments you’ll receive.
Use every feature – the different cooking surfaces, the spit rotisserie, the cooking rack that turns your BBQ into an oven for your delicious roast...
and if after 30 days, in the unlikely event you're not fully satisfied with your purchase, we'll buy your BBQ back.
All BBQs is the ONLY BBQ Retailer to let you return a BBQ after you have used it. Just return it clean and undamaged, in its original packaging, for a prompt and courteous refund. Contact us to arrange return of your BBQ. (Refund excludes original shipping charges).
But that’s not all...
We Guarantee to provide a full 5 year parts and labour warranty on all stainless steel parts on our marine grade stainless steel Galleymate BBQs.
We Guarantee to provide a Limited Lifetime Warranty on Napoleon Barbecues:
- Lifetime warranty on hood, stainless steel lid, porcelain enamel lid, aluminium castings, stainless steel base, stainless steel cooking grids
- Stainless Steel tube burners 10 years plus *5
- Stainless Steel Sear Plates 5 years plus*5
- Porcelain Enamel Cast Iron Grids 5 years plus*5
- Stainless Steel Infrared Rotisserie 5 years
- Ceramic Infrared Bottom/side Burner 2 years
- Caramic Infrared Rotisserie Burner 3 years
- Lifetime warranty on porcelain lid and bowl
- Plastic handles 10 years
- Porcelain enameled cooking grids 5 years plus*5
- Rod cooking grids 2 years
- Rod charcoal grates 2 years
- All other parts 2 years
We Guarantee all BBQ non-stainless steel parts for 12 months.
We Guarantee to provide a full 5 year parts and labour warranty on the Zesti Pizza Ovens’ refractory dome and 12 months on all other parts.
We Guarantee Free Freight on all parts replaced under warranty.
We Guarantee you will always be treated courteously with superior customer service and technical advice.
Now we can’t be fairer than that can we?
